Care Bridge International Announces New Chief Innovation Officer and Bridge-IT Technology Platform
Hot Off the Press! Care Bridge International Announces Appointment of Chief Innovation Officer and we are sharing some exciting news about new developments in our company.
I, and the rest of the Innovation Team, are incredibly proud to announce: Bridge-IT (Bridget), our fully developed proprietary software platform designed for use as a SaaS technology or claim data integration in a combined customer service platform. Hot on the heels of our recent release of the Analytic Powered COVID-19 Calculator, Bridge-IT is the culmination of a design that elevates the existing customer experience and exemplifies the personalized experience - placing intelligent data, insight, and proactive medical forecasting tools within easy reach.
Our Innovation Lab has been hard at work over the past year, listening to the needs of the industry and aligning those needs with innovative solutions needed now in a world that is changing before our very eyes. The recent pandemic has highlighted the need for fast, digitally driven tools that enable companies to not only react to catastrophic incidents in a timely manner, but establish the foundation for a proactive approach, focused on intelligent data and accurate forecasting of medical exposure.
In my three months as Chief Innovation Officer, it has been an absolute pleasure to be part of a team that not only embraces the critical role that technology plays in driving innovation across the industry, but also recognizes the importance of relationships, putting people-centric innovation at the heart of everything that we do.
As many of you know, Care Bridge International hosts the largest independent data warehouse in the property and casualty claims industry, consisting of over 16 million workers compensation claims from 43 states. This extensive database allows Care Bridge International to establish adequate medical reserves, valuate medical damages and generate Medicare Set Asides rapidly and accurately, with more risk protection than any other company. Through Bridge-IT, we are doubling down on these core competencies bridging the human-technology divide with tools and capabilities placing a greater emphasis on the user interface for increased customer engagement and rich data-driven dashboards that perfectly balance technology driven scale with human-touch to accelerate accurate claim decision-making for our clients.
More specific information is forthcoming to make the transition smooth and easy. Keep an eye out for future announcements about our Bridget Chatbot! There is much more to come throughout the rest of 2020, and we are excited to have you on this journey with us.
Christopher Frankland, Chief Innovation Officer
Care Bridge International
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